Shipping & Returns 

All artwork is custom and made to order (unless specified), therefore, please allow at least 30 business days after order is confirmed and invoice is paid before artwork is shipped out. Customers are responsible for all associated shipping cost. Due to COVID-19, please allow time for any shipping delays due to the carriers. Shipping methods: FedEx & UPS

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If you need something more urgently than this, please first reach out at byrwayne@gmail.com instead of placing your order and we will see what we can do for you.

 

A deposit equal to 50% of total cost is required for all artwork. Deposits are Non-Refundable. Full payment is required upon completion of artwork. All orders will be shipped once total is received.

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Orders are shipped on business days only (Monday-­­Friday). We are not responsible for refunding the cost of shipping due to postal service delays.

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For estimated shipping cost, please calculate here: onlineshippingcalculator.com using zip code: 23510 (Norfolk, VA) as the sender location and your artwork dimensions for weight. (Example: if buying 24x36, enter "25L x 4Wx 37L"). Final shipping costs will be included in invoice. 

 

Address Changes

 

If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at byrwayne@gmail.com . This includes out­­-of-date addresses on PayPal accounts. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. 

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Frequently Asked Questions

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How much does the item weigh?

Most items prepared will weigh between 5-35lbs

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Will I receive a Certificate of Authenticity?

Yes

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Can the item be broken?

Yes, items are made of real materials, such as glass can be broken easily if not handled properly.

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Do you Ship internationally?

Yes, additional charges may be associated.

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